Business Pricing Information

Water charges are made up of two components, availability and usage:

• Water Usage is a charge based on the volume of water recorded through the meter between each water meter reading period for an individual property. Usage charges are measured in kilolitres (kL).  
• Water Access is a fixed charge issued to all Non-Residential properties with an available connection and is based on the size of the water service installed on the property, larger meters incur a higher charge. Properties with multiple meter service connections pay a Water Access Charge for each connection.  These increased charges reflect the load that can be placed on Council’s water supply system.

Non-Residential water charges for all supply schemes are available in the Water and Sewerage section of the Operational Plan and are set annually by Council.  View the current charges and find out more about pricing and the supply schemes here. 

Sewer charges are also made up of two components, availability and usage:

• Sewer usage is a uniform charge based on the volume of wastewater discharged per kilolitre. 
• Sewer access is based on the volume of sewer assumed to be discharged from the property into the sewer system, using a sewerage discharge factor determined by the business type. These charges reflect the load that can be placed on Council’s water supply system.

Non-Residential customers will be invoiced tri-annually. Non-Residential sewer charges, and the pricing calculation method are available in the Water and Sewerage section of the Operational Plan and are set annually by Council.  View the current charges and find out more about pricing and the supply schemes here. 

Properties located in the pressure sewer system require an individual pressure sewer system installed within the allotment, connected to the sewer main in the street.  All pressure sewer systems are subject to an Installation, Maintenance and Service Agreement.  Currently, Council undertakes maintenance work for an annual fee.  

The Pressure Sewer Pump Maintenance fee is set annually as part of the Operational Plan, this is charged based on the number of pumps installed in the system and is in addition to other sewer charges applicable to the property.  This charge is levied as part of the Rates Notice annually.

Non-Residential sewerage customers may also hold a liquid trade waste approval to discharge to the sewer. Liquid Trade Waste charges are also made up of two components, an annual fee and usage:

• Liquid trade waste usage is based on the volume of wastewater estimated to be discharged per kilolitre. 
• Annual liquid trade waste fee is generated after an initial or annual onsite inspection and is dependent on the type of business activity conducted within the business.

For large scale trade waste dischargers excess mass charges may also apply.

Non-Residential customers will be invoiced tri-annually. Non-Residential liquid trade charges, and the pricing calculation method are available in the Water and Sewerage section of the Operational Plan and are set annually by Council.  View the current charges and find out more about pricing and the supply schemes here.