Hardship Policy

The purpose of this policy is to:

  • To provide financial assistance to ratepayers who are experiencing financial hardship with the payment of rates, fees and charges.
  • To provide a decision-making framework for the appropriate assessment of all financial hardship applications.
  • To fulfil the statutory requirements of the Local Government Act 1993 and other relevant legislation in relation to the waiving or reduction of rates, charges and interest due to hardship.

 

Back to top