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Customer Service Strategy and Charter
At the Ordinary Council Meeting held Monday 18 December 2017, Council considered and adopted the Customer Service Strategy and Customer Service Charter 2018.

This document outlines the Council’s service delivery commitment to you – our community. This is a document that will reflect the quality effective service that should be expected and will be regularly reviewed so that it changes with the needs of our customers.

The Charter sets the minimum standards which are adhered to by all staff to ensure we provide the best possible service to our community.


Singleton Council
PO Box 314 Singleton NSW 2330
Ph: 02 6578 7290